Overview
At BRCMARKETS (“we”, “us”, “our”), we are committed to protecting your personal data and respecting your privacy. This Policy applies to our websites, client portal, trading platforms and communication channels where we reference this Policy.
Data We Collect
- Identity & KYC: name, date of birth, nationality, ID/passport, KYC files and images.
- Contact: email, phone, address, preferred language.
- Account & Trading: account numbers, balances, orders, positions, statements, communications.
- Financial: payment method, deposits/withdrawals, bank or wallet details (tokenized where possible).
- Technical: device/browser info, IP address, cookies, usage logs, diagnostics.
- Marketing & Support: newsletter opt-ins, survey responses, support tickets, call/chat recordings where permitted.
How We Use Data
- Open and service your account; provide trading access and client support.
- Process payments, deposits and withdrawals; provide statements and reports.
- Perform KYC/AML, sanctions screening and fraud prevention.
- Operate, secure and improve our platforms and user experience.
- Send service notifications and (where permitted) marketing communications — you can opt-out at any time.
- Comply with legal, regulatory and audit requirements.
Our Legal Bases
We process data under one or more lawful bases: contract necessity, legal obligation, legitimate interests (e.g., platform security and fraud prevention), and consent (for certain marketing or optional features).
Cookies & Similar Technologies
We use cookies to keep you signed-in, remember preferences, analyze traffic and enhance security. Manage preferences in your browser or review cookies in this page’s section. See cookies details here: Privacy Policy – Cookies Section.
Analytics & Profiling
We may run analytics to detect fraud, ensure platform stability and personalize content. Where automated decisions could materially affect you, you may request human review.
Sharing Your Data
We may share data with: payment providers & banks; KYC/AML screening services; liquidity/technology partners; auditors, legal and regulatory authorities; and vendors under contract (hosting, analytics, support). We do not sell your personal data.
International Transfers
Where data leaves your jurisdiction, we implement appropriate safeguards (e.g., contractual clauses, vetted providers, encryption) and require equivalent protections.
Data Retention
We retain data only as long as necessary for the purposes described and to meet legal/regulatory requirements (often 5–7 years after account closure, depending on jurisdiction).
Security
We apply administrative, technical and physical safeguards (role-based access, encryption in transit/at rest where applicable, logging/monitoring, secure development practices). No method is 100% secure; we continually improve our controls.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or port your data; to object to certain processing; and to withdraw consent without affecting prior lawful processing. To exercise rights, contact info@brcmarkets.com. We may need to verify your identity.
Children
Our services are not directed to minors, and we do not knowingly collect data from children. If you believe a minor provided data, please contact us to remove it.
Third-Party Links
Our sites may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Complaints
If you have concerns about our processing, please contact us first at info@brcmarkets.com. You may also have the right to lodge a complaint with your local data protection authority.
Changes to This Policy
We may update this Policy from time to time. Significant changes will be notified on our website or by email. Please review this page periodically. See our Terms & Conditions here: m/terms-conditions
Contact
Questions about this Policy? Email info@brcmarkets.com, visit our Contact page, or review our Terms & Conditions.